Terms Of Business

Payment Terms

Payment for general service

Payment must be made via bank transfer or cheque within 5 working days from the date of the invoice unless otherwise previously agreed in writing.

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Late Payment

All invoices are sent with payment terms. Any invoices not paid within the payment date will be deemed late. Any invoice not paid within 5 working days of stated payment date will be subject to a 10% penalty. Any invoice remaining unpaid past this point may result in a suspension of service.

If payment has not been made, nor a schedule of late payments agreed upon, then the outstanding debt will be passed to a debt collection agency.

General Conditions

Goods and Materials

We are unable to source goods and/or materials for works we carry out or for properties we are responsible for.

Third Party Work

We are unable to recommend or arrange third party contractors.

Gite / holiday home changeover preparation

The owner of the property is responsible for ensuring the property complies with all health and safety regulations, is suitably insured, registered and any income declared to the necessary authorities. Changeover services will need to be booked in advance to ensure availability.

Should we arrive to undertake any preparation work and the property not be accessible due to key issues, residents not vacating the property or any other issue outside of our control we reserve the right to charge for any time at our standard rate.

Equipment

We endeavour to use our own equipment wherever possible. Where this equipment is petrol driven the cost of fuel will be included in our rates.

On occasions where we use the clients equipment, this will only be done so with the prior consent of the client. We accept no responsibility for any damage or breakdown caused whilst using this equipment.

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Waste removal

The removal of any waste in France is highly regulated and often expensive. It must be delivered to licensed sites and we must pay to use these sites. We therefore do not offer a waste removal service.

Disclaimer

We reserve the right to change these terms and conditions at any time.

Should you require any further information, please email contact@markwilson.fr.